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Shipping & Returns

UK.Mobot.Com Delivery & Returns

Delivery Information

Uk.mobot.com provide shipping to United Kingdom, Ireland and other parts of Europe like Austria, Belgium, Denmark, France, Germany, Isle of Man, Italy, Malta, Netherlands, Norway, Portugal, Spain, Sweden and Switzerland.

  1. Shipping Cost in United Kingdom is £12.00 (VAT Included)
  2. Shipping Cost in Ireland is £12.30 (VAT Included)
  3. Shipping Cost in Europe (Austria, Belgium, Denmark, France, Germany, Isle of Man, Italy, Malta, Netherlands, Norway, Portugal, Spain, Sweden and Switzerland.)

is £25.00 (VAT Included)

All shipping and handling for uk.mobot.com is managed by FitDist Sports Ltd. as an exclusive partner of Mobot.com

How Long Will It Take? –Once the sale is confirmed, we usually dispatch products the next working day. Normally our delivery takes 2-3 business days.

Track and Track? – We email a tracking ID as the order is dispatched from our warehouse.

Return & Refund Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

We work hard to ensure complete customer satisfaction to our customers. If you are not 100% satisfied, you can return your order to us for a full refund within 30 days of your purchase date.

Returns made after 30 days to 12 months from the date of purchase, will be credited for the price paid for the item in the form of a coupon code that can only be used on UK.MOBOT.com. Product must be unused and in the original condition in which you received them.

To receive a refund:

  • Product must be purchased directly from  www.uk.mobot.com
  • Request to return is within 30 days of purchase date
  • The product is in perfect, unused condition with original packaging and tags, and be in the same condition as when it was received

Returns Process:

  1. Contact us at info@fitdist.co.uk with ‘Returns Request’ in the subject line and include your order number and reason for return
  2. A team member will then provide you with the delivery address.
  3. Once your MOBOT arrives, a team member will inspect it verify the unused condition of the product
  4. Once the refund is approved, it will take approximately 4 weeks after we receive your product (shipping charges are not refundable, we do not accept COD deliveries)

If the return is for a quality issue, please reach out to us at info@fitdist.co.uk with your order number and details. 

Used MOBOTs cannot be returned unless defective. See our  Warranty Policy for more information.

Please select your items carefully – once an order is completed through the website, changes are not able to be processed and the returns process would need to be followed.

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